Anyone wanting ti get hosting, please do not be taken in by this company. They are sneaky, snidey and you will get nowhere with the customer service or anyone else for that matter.

These people are scum with the morales of a wasp.

If you have just started a 3 month trial then back up your files, delete any direct debits with them and cancel your card. They cannot be trusted.

I used streamline.net for about 3 years with no problem apart from slow speeds, mail access dropping all the time, over crowed servers, but you expect this with a budget hosting company. What you don’t expect is when you use their own cancellation request as per the terms and conditions, then not only have money taken out of your account but to have double the amount the renewal should have cost.

I used the online request to cancel 3 account that my client no longer needed to due their business going under, so I cancelled them all well before the renewal date about 7 months before the renewal date! So as far as I was concerned job done, I then had £202.18p taken from my account, so I phoned up streamline.net to find out what had happened, I was told it was the renewal for an account (1 of the ones I had requested closed) and that I need to put in yet another request ticket to close the account and request a refund. This I did. I was then told that I had never submitted such a ticket and that they would under no circumstances ever give me a refund.

All 3 of the cancellations all of a sudden have mysteriously vanished, and because they don’t send out confirmation emails of requests I can’t prove what happened. They keep telling me that their system is 100% accurate and nothing ever goes wrong. BULLSHIT!!!! As a web designer and programmer and a human we all know this not to be true.

After doing more research after this event I have found that this is what this company does all the time. They are not to be trusted and used! If you do be prepared to be stung! If you can afford to pay for a service that you didn’t want and are happy to throw money away then please use streamline.net you will not be disappointed with the quality of the scams they do.

They are just a bunch of con artists constant email issues over the past few months left me with no alternative but to migrate our web sites to another host.

Then to top it off they took money from our account to register a domnain name for a client. When we wanted to use the domain name a few months later we learnt that they had not purchased the domain name just took the money and added it to our bulk user stats so it looked like we’d got it. When I phoned them to ask why they told me that they’d refunded my account for it weeks prior to my call.

The truth is they hadn’t and I had bank statements to prove it.

Cancelled the bulk user account but told like many others no we cant have any kind of refund.

I think they are in need for a visit by the watchdog team as they are just a cowboy hosting company.

Amanda @ the social media cafe